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OFFICE POLICIES

CONSULTATION DEPOSIT

  • New aesthetic consultations are complimentary, but we require a REFUNDABLE $50 card payment to hold your appointment. It only becomes non-refundable if you are a no-show on the day of your appointment.

  • If you wish treatment, your aesthetic consultation deposit is applied to treatment.

  • If you do not wish treatment, aesthetic consultation deposit is refunded to your card at the time of consultation.

  • New hormone optimization consultations require a nominal consultation fee. This may be reduced if you have been on the BioTe program in the past, but we still have to see you, review labs, and enter your information in our electronic health care record

TREATMENT DEPOSIT OR PREPAYMENT

  • $100 deposit is required to schedule treatments. Full payment is expected at the time of check in for your procedure.

  • Discounted packages: Full payment is required to schedule.

  • Consultation is required before treatment, please understand that risks and benefits are carefully considered by our medical professionals, and not all patients will be candidates for every procedure

PAYMENT

  • No checks are accepted.

  • Card, Cash or Care Credit or payment through our App on. You may get our app by coming into our clinic and scanning the QR code at the desk.

CANCELLATION

  • Cancellations must be received within 24 hours by phone.

  • To cancel call (858) 240-7097, do not email, or text.

  • If you do not reach the receptionist, please leave a message.

NO-SHOW & LATE

  • A no show is a patient who misses an appointment without cancelling by phone less than 24 hours in advance.

  • More than 15 minutes late may be considered a missed appointment. Please call if you are late.

  • No shows  may result in loss of deposit or $100 for prepaid packages.

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